Complaints Page

Full name

Preferred method of contact

Email address

Telephone number

Postal Address

Relationship to the Organisation

Are you acting on behalf of someone else?

Name of Data Subject

Your relationship to them

Do you have written authority or proof of representation?

Nature of the Complaint

Please describe your complaint in as much detail as possible below:

Date(s) of the issue or incident.

Have you previously contacted us about this issue?

If yes, what was the date of previous contact?

Who was contacted?

Desired outcome.

Do you have any additional supporting documents

Declaration

We take all complaints seriously and will process your complaint in a timely manner. Urenco Limited has one calendar month to respond to this complaint. This may be extended in certain circumstances where the matter is deemed to be complex. Urenco will notify you of this where this is the case, after which you can escalate it to the Information Commissioner’s Office (ICO) or relevant Supervisory Authority.

Our privacy statements tell you what data we collect, how we use it, how long we keep it and when we may share it. To find out more please see our privacy statements.

Please tick to acknowledge that you have read the above.

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Data Protection Complaint Form

Data Protection Complaint Form